Technology Services

Technology Support

Have you tried troubleshooting and still not had success? 
Do you have an obvious hardware problem that needs to be addressed?

Submit an IT Help Ticket

If you are experiencing a technical problem please complete the form above and someone from our Tech Department will be in touch during normal business hours.
*Please be reminded that the IT Department is not authorized to fix student, staff, or parent personal computers or electronics.

The Technology Department is committed to providing computing, telecommunications, networking infrastructure and audiovisual support to students, teachers and staff members, along with ensuring that current and future technology aligns with district goals. 

The Technology Department oversees the purchase, implementation, licensing, maintenance, security, and support for all technology in the district.  

Board Policy/ Handbooks

School Board Policy Related to Technology Use

Board Policy po7540.03 - Student Technology Acceptable Use and Safety

Board Policy po7540.04 - Staff Technology Acceptable Use and Safety

Student Handbooks

Visit our district-wide page of student handbooks to which includes Chromebook information.

Important to Note:

• All repairs must be completed by the District IT department
• Repairs will be made for general malfunctions not caused by misuse, abuse, or neglect
• If the property is damaged, lost, or stolen, you are responsible for the reasonable cost of repair or its fair market value on the date of loss.  Loss or theft of the property must be reported to the District as soon as possible.
• When a Chromebook is damaged beyond repair, every effort will be made to salvage and provide credit for usable parts.  Families may be billed for the cost of a new Chromebook less any available credit gained from salvaged parts.

Need WIFI Acces?

If you do not have WIFI at home, or limited WIFI access, and if you have access to a vehicle, please feel free to use our high school and Sullivan Elementary parking lots.

• JHS student parking lot is available for your use now.  This is to the East of the building by the Eagle statue.
• Sullivan Elementary School staff parking lot (North).

Please use the SDOJ-Guest network. There is also no password needed.

Please also remember to stay in your vehicles while utilizing the WIFI access points and maintain social distancing recommendations.